Capture
Your pop-up captures emails. Half of them never see a flow because your welcome series is tied to a list, not behavior. The capture leak is invisible until you measure it.
A 48-hour written audit of all five revenue surfaces of your Shopify brand. Scored, prioritized, and recoverable against any Install.
We get read-only access to your Klaviyo, Recharge, Gorgias, and Triple Whale. We trace your customer journey across all five revenue surfaces — capture, convert, retain, reactivate, compound. We ship a written report scoring each surface 0–100, with a revenue-recovery estimate per surface and a prioritized order of operations.
Scorecard, 0–100 per surface.A defensible number for each of the five layers, with the methodology written underneath it.
Revenue-recovery estimate, annualized.A range, benchmarked off your last 90 days, with the assumptions exposed.
Prioritized fix list. Which Install solves which leak.Order of operations, not a wishlist. The first three weeks are explicit.
Sample flow diff — what you have vs what good looks like.The cart-abandon flow, side by side. You can act on this without us.
Recommendation: which Install to run first, and why.Including the case for not running anything, when the math says so.
Most $3M–$50M Shopify brands quietly leak 20–40% of recoverable revenue across these five layers. The audit measures each one.
Your pop-up captures emails. Half of them never see a flow because your welcome series is tied to a list, not behavior. The capture leak is invisible until you measure it.
Your cart abandon fires at 4 hours. Your browse abandon doesn't fire at all. Your checkout abandon — which recovers more revenue than cart abandon at scale — is missing entirely on most accounts we audit.
Your welcome stops at email three. Your post-purchase doesn't differentiate by product. Your replenishment doesn't exist. 60% of recoverable revenue lives here — and it's the layer most agencies half-build before the engagement runs out.
Your win-back is a 90-day single email titled "We miss you." By 90 days, lapsed customers are unrecoverable. The reactivate window opens at 60 days and closes at 120. We rebuild it on the right cadence.
Your reviews live in Yotpo. They're not wired into your flows, your ads, or your post-purchase. One-time customers become a referral engine here — and at the $3M–$15M GMV band the compound layer is almost universally unbuilt.
Recoverable in full against any Install you commission within 60 days. The audit is unconditionally yours either way — the scorecard, the recovery estimate, the prioritized fix list, the flow diff. You can take it and execute internally and we won't follow up.
About 70% of audit clients move to one or more Installs. About 10% move directly to Managed. The rest take the audit and execute internally — that's fine, you own it.
Read-only access. 48 hours. Written. $497, recoverable against any Install.
No call required for intake. The form takes about four minutes.
Form embed lands here on Phase 4. Captures: company name, website, monthly GMV band, Klaviyo URL, primary stack (checkboxes for Recharge / Postscript / Gorgias / Triple Whale / Yotpo / Northbeam), what you think is broken (textarea), Stripe checkout for $497.